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GTM Plan · 2026
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Start Here · 01
The Ask
Put Ai to work
for your people.
The Ai Activation Partner for Mid-Market Companies
We amplify what your people can achieve by pinpointing where they are spending energy that Ai should be carrying. We build, maintain and power the evolution of your Ai solutions, standing behind every engagement with a satisfaction guarantee.
Strategy · 02
The 2026 Positioning
Overview
The positioning framework is the foundation of how we tell the Augusto story.
Details
The goal is to describe Augusto consistently, credibly, and built around what matters most to the people we serve. What follows is Augusto's 2026 framework, built from the ground up to reflect who we are, who we serve, and why buyers choose us.
Category
Activation Partner
Overview
This names the type of company Augusto is.
"Activation" signals that we start where most firms stop: making AI actually work inside an organization, with its people, in its existing environment. "Partner" signals that we share accountability for the outcome, not just the delivery.
Attribute
Ai
Overview
This answers: what kind of Activation Partner?
One word that tells a buyer immediately when and why to call Augusto. It only works in context alongside the full framework. Separated from the other components, it says nothing. Together, it says everything.
For
Mid-Market Companies
Overview
This names exactly who Augusto is built for.
Mid-market companies are large enough to feel the cost of AI that is not working and lean enough to move fast when they find the right partner. Naming them directly creates immediate recognition for the right buyer before a single conversation begins.
Benefit
Amplifies what your people can achieve
Overview
This is the promise Augusto makes.
Not what we build, but what changes for the people inside the organizations we work with. It deliberately addresses the fear most buyers carry into every AI conversation: that AI replaces people. Augusto's answer is the opposite.
Reason to Believe
Pinpoint where your people are spending energy that Ai should be carrying
Overview
This explains how Augusto delivers on the promise.
We start with diagnosis, not with a predetermined solution. We find the specific places where your people are absorbing work that AI should be handling, and we build from there. This is what separates Augusto from firms that sell tools first and ask questions later.
Proof
We build, maintain and power the evolution of your Ai solutions.
Overview
Standing behind every engagement with a satisfaction guarantee.
This closes the loop. Augusto does not deliver and walk away. We own the work from implementation through evolution, and we stand behind it with a guarantee that holds us accountable every ninety days. Most firms cannot say this. We can.
Ask
Put Ai to work for your people
Overview
This is the invitation. Short enough to remember. Specific enough to act on.
It connects back to the benefit and gives every person on the team a shared, consistent way to close a conversation and open an engagement.
Strategy · 03
How We Got Here
Overview
This section captures how, prior to the positioning refresh, the team tells the Augusto story.
Details
We surveyed the team across all six positioning framework components and asked each person to describe Augusto in their own words. What came back revealed where the team is aligned, where the story is drifting, and where the most important opportunities to sharpen our positioning were hiding.
Category
Overview
The team described Augusto as an AI consulting agency, a software development firm, or a digital transformation company.
These are all accurate descriptions of what Augusto does. None of them are ownable. Every competitor in the market uses some version of the same language. The team was competing in a crowded lane without a lane of its own.
Attribute
Overview
The team reached for ROI, speed, and methodology names to explain what sets Augusto apart.
These are the right instincts expressed in the wrong way. ROI and speed are what every competitor promises. Methodology names like the Digital Pace Framework mean nothing to a buyer hearing them for the first time. The team was explaining the differentiator instead of stating it.
Benefit
Overview
The team led almost entirely with business outcomes: measurable growth, faster results, lower cost.
These are outcomes a CFO approves. They are not what makes a champion decide to fight for Augusto internally. The person who has to sell AI to skeptical colleagues needs a human story, not a financial one. The fear of displacement was the missing piece in nearly every response.
Reason to Believe
Overview
The team pointed to proven methods, the Digital Pace Framework, and speed to value as the reasons to believe.
These are process claims. They describe what Augusto has, not what the buyer risks by choosing someone else. The diagnostic angle, the idea that finding the right problem is as valuable as solving it, was present but rarely surfaced as the lead.
Proof
Overview
The team's strongest responses were here. Follow-on engagements, long-term clients, the satisfaction guarantee.
This is where the team's instincts were sharpest and most consistent. The proof Augusto holds is genuinely rare in the market. The problem is it was being introduced too late and required a lot of details in the conversation to change how buyers were evaluating Augusto before they reached it.
Ask
Overview
Near-universal alignment on the Rumble as the entry point. Small bet, quick win, fast proof of value.
The mechanism was right. The meaning was missing. The team knew what to ask for but was framing the ask around the process and the price rather than what the buyer walks away with. A buyer says yes to an output, not an input.
Strategy · 04
The Competitive Context
Overview
Understanding where competitors are positioned tells us where the opportunities to stand apart actually exist.
Details
The Applied AI and AI consulting market is crowded with firms using similar language to describe similar services. This section maps where the team's instinctive language blended into that crowd, and where the 2026 framework creates separation. The goal is not to criticize competitors but to help every Augusto team member understand what makes our story distinct and why that distinction is worth protecting.
Team Language vs. The Competitive Field
How our pre-refresh language lands against the market
Category
● Strong Risk
AI consulting, digital transformation, software development
These are all accurate but not ownable. Every competitor in the market uses some version of the same language. The team was competing in a crowded lane without a lane of its own.
Attribute
● Strong Risk
ROI-focused, Digital Pace Framework, speed to results
ROI and speed are the two most common attribute claims in the market. Every firm leads with them. Methodology names register as marketing noise without proof behind them for first-time buyers.
Benefit
● Moderate Risk
Measurable ROI, business value, grow faster
Growth, efficiency, cost reduction. These are the stated benefits of every AI firm. No competitor advertises the opposite. When every firm says the same thing, the benefit stops being a differentiator and becomes a category expectation.
RTB
● Partial
Proven methodology, speed to value, we've done it before
"Proven methodology" and "we have done this before" are universal claims. The diagnostic angle, starting with the problem rather than the solution, was present in the team's responses and is rare in the competitive field.
Proof
● Differentiates
Retention data, multi-year clients, satisfaction guarantee
Long-term retention, follow-on revenue, and a satisfaction guarantee are structurally uncommon at the boutique AI level. The team holds proof that most competitors cannot match. The challenge was deployment timing, not the proof itself.
Ask
● Differentiates
Commit to a Rumble. Small bet, quick win.
A fixed-price, time-boxed, output-guaranteed first engagement signals confidence in a way that free assessments cannot. Most competitors offer free discovery calls. The Rumble is structurally different and genuinely rare.
The 2026 Framework vs. The Competitive Field
How the refreshed positioning creates separation from the market
Category
● Strong Win
Activation Partner
An open lane. No major competitor in the boutique AI space is using it. It names the buyer's frustration before a word of content is read. The window is open now. It will not stay open indefinitely.
Attribute
● Context-Dependent
Ai
Saturated as a standalone word but works in context. Paired with Activation Partner and Mid-Market Companies, it reads as applied and specific. The attribute earns its place not by standing alone but by sharpening the category.
For
● Strong Win
Mid-Market Companies
Underserved and under-claimed. Mid-market sits largely unnamed as a deliberate audience across the competitive set. Naming them directly creates immediate recognition for the right buyer before a single conversation begins.
Benefit
● Strong Win
Amplifies what your people can achieve
Occupies a position with almost no competition. The market is racing toward automation. Augusto's framework runs toward amplification. In a market where every competitor is talking about what AI does to organizations, a firm leading with what AI does for people stands apart clearly.
RTB
● Strong Win
Pinpoint where your people are spending energy that Ai should be carrying
Differentiated on two dimensions. Diagnosis before solution is rare. Diagnosis centered on people rather than processes is rarer still. Competitors who lead with process audits and technology assessments are making a materially different claim about what they believe the problem is.
Proof
● Differentiates
Build, maintain, power + satisfaction guarantee
Structurally rare. Most competitors rely on case study PDFs and logo walls. A satisfaction guarantee is not just a proof point. It is a structural commitment that most competitors are not in a position to make.
Ask
● Differentiates
Put Ai to work for your people
Closes the loop on the benefit in a way that is uncommon. Most asks are transactional. This one is aspirational and specific. It gives sales and marketing a shared closing line that the competitive analysis showed is currently missing.
Market · 05
Who We Serve
Overview
Augusto is built for mid-market companies navigating the gap between AI aspiration and AI that actually works.
Details
Mid-market companies sit in a specific position in the AI adoption landscape. They are large enough to feel the cost of AI that is not delivering and lean enough to move quickly when they find the right partner. They are past the question of whether to pursue AI. They are stuck on how to make it work, with their people, in their existing environment, without betting the business to find out.
Who They Are
Overview
Companies typically between $50M and $1B in revenue, with established operations and teams who are being asked to do more with AI.
These are not startups building from scratch. They are organizations with existing systems, existing workflows, and existing people who carry institutional knowledge that cannot be replaced by a platform. They need AI that fits into what they have, not AI that requires them to rebuild from the ground up.
What They Are Experiencing
Overview
They have seen the demos. Some have bought the tools. Most are struggling to make AI produce the results they were promised.
The most common experience in mid-market AI adoption in 2026 is disappointment without a clear explanation. Teams bought tools that went unused. Consultants delivered recommendations that were never implemented. Leadership is skeptical. Champions are exhausted. The problem is rarely the technology. It is the absence of a partner who starts with the right diagnosis before prescribing a solution.
Why the Timing Matters
Overview
The mid-market companies that activate AI effectively in the next twelve to eighteen months will have a compounding advantage that latecomers will struggle to close.
AI adoption is not a level playing field. Early movers who activate it effectively build operational advantages that are difficult to replicate. Mid-market companies that continue to absorb the cost of manual work, slow forecasts, and underutilized talent while competitors activate AI are not standing still. They are falling behind at an accelerating rate.
What They Need from a Partner
Overview
They need a firm that starts with their people, understands their environment, and builds AI that their teams will actually use.
The partners who win mid-market AI engagements are not the ones with the most credentials or the largest client list. They are the ones who make the buyer feel understood before they make a recommendation. Who diagnose before they prescribe. Who stand behind the work after the engagement is signed. Augusto is built to be that partner.
Market · 06
What We Offer
Overview
Augusto delivers Intelligence solutions, each built to activate AI in a specific part of your business.
Details
We deliver intelligence-focused solutions based on understanding how to activate AI where your people need it most. Sometimes that means building from the ground up. Sometimes it means identifying the right platform and integrating it into your environment. Sometimes the solution already exists from work we have done for others and needs last mile alignment to work for you. What stays constant is that we own it. From implementation through evolution.
Select a solution to explore. Rate your situation to see where to focus first.
Finance Intelligence
Augusto identifies where your finance operation is losing capacity to manual work and builds the AI systems that free your team to lead.
From automated reporting and reconciliation to real-time forecasting, we build what your finance team needs to drive the business forward instead of documenting where it has been.
Is finance operating as a strategic asset? Or a reporting bottleneck?
Rate your situation
Our best hours go to spreadsheets and manual work, not strategy.
Not an issueThis is exactly us
We are reconciling reports instead of relying on them.
Not an issueThis is exactly us
Our month-end close takes weeks and pulls the whole team into the weeds.
Not an issueThis is exactly us
Our forecasts are built on old assumptions, not what is actually happening in the business.
Not an issueThis is exactly us
What this tells us
Finance Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
Revenue Intelligence
Augusto builds the AI systems that take the work surrounding selling off your team's plate.
From automated data capture and deal intelligence to outreach and rep onboarding, we build what your revenue team needs to spend its time on the work that actually closes business.
Is your revenue team selling? Or drowning in the work that surrounds it?
Rate your situation
Despite excessive admin, our sales forecasts are not trusted by leadership.
Not an issueThis is exactly us
We find out which deals are at risk too late to do anything about it.
Not an issueThis is exactly us
Our outreach is built for volume, not quality. And our response rates reflect it.
Not an issueThis is exactly us
Our new reps take too long to ramp because the knowledge they need lives in people's heads, not in a system.
Not an issueThis is exactly us
What this tells us
Revenue Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
Marketing Intelligence
Augusto connects your marketing activity to the revenue it drives.
From attribution infrastructure and content systems to campaign intelligence, we build what your team needs to invest with confidence and optimize in ways that are irrefutable.
Is marketing working? Or are you hoping the numbers eventually show it?
Rate your situation
Our content keeps us busy. But it is not building the presence the business requires.
Not an issueThis is exactly us
We cannot clearly connect marketing spend to revenue. So budget decisions are more instinct than insight.
Not an issueThis is exactly us
Marketing and sales disagree on what a good lead looks like. And the pipeline pays for it.
Not an issueThis is exactly us
By the time we know what is working, the budget is already committed to what is not.
Not an issueThis is exactly us
What this tells us
Marketing Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
HR Intelligence
Augusto builds the AI systems that give your HR team its time back and your leadership a clearer picture of the workforce.
From workflow automation and retention intelligence to people analytics, we build what your organization needs to make timely workforce decisions on data instead of instinct.
Is your workforce designed for tomorrow? Or organized around yesterday?
Rate your situation
We lose top candidates to companies that move faster.
Not an issueThis is exactly us
We find out people are leaving too late to understand why.
Not an issueThis is exactly us
HR spends too much time on work a system should handle.
Not an issueThis is exactly us
Our people data is too fragmented to design for tomorrow.
Not an issueThis is exactly us
What this tells us
HR Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
Operations Intelligence
Augusto pinpoints where your operation is absorbing cost it should not and builds the AI systems that change that.
From supply chain visibility and demand intelligence to quality monitoring and process automation, we build what your operation needs to turn cost into competitive advantage.
Is your operation a competitive advantage? Or a cost you have learned to live with?
Rate your situation
Our supply chain problems reach our customers before they reach us.
Not an issueThis is exactly us
Our quality issues surface downstream, where they cost the most to fix.
Not an issueThis is exactly us
We plan against forecasts that do not hold.
Not an issueThis is exactly us
The processes running our operation were built for a business we have outgrown.
Not an issueThis is exactly us
What this tells us
Operations Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
Company Intelligence
Augusto builds the AI systems that capture what your organization knows and make it available to everyone who needs it.
From interactive knowledge centers and SME scaling to institutional memory preservation, we build what your organization needs to ensure critical knowledge is accessible, regardless of who holds it today.
Is your organization's knowledge an asset? Or is it a risk every time someone walks out the door?
Rate your situation
We have people whose knowledge the organization runs on, and they cannot meet the demand for it.
Not an issueThis is exactly us
When key people leave, we lose years of institutional knowledge with them.
Not an issueThis is exactly us
New team members take too long to get up to speed because the answers they need live in people's heads, not in a system.
Not an issueThis is exactly us
The same questions get asked over and over because there is no single place to find the answer.
Not an issueThis is exactly us
What this tells us
Company Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
IT Intelligence
Augusto pinpoints where your IT team is absorbing reactive work and builds the AI systems that shift them from maintenance mode to driving the business forward.
From automated ticket resolution and system provisioning to change management and asset visibility, we build what your IT team needs to stop putting out fires and start building what the business actually needs.
Is your IT team driving the business forward? Or keeping up with it?
Rate your situation
Our IT team spends more time on tickets and maintenance than on initiatives that move the business.
Not an issueThis is exactly us
Provisioning and onboarding take longer than they should and create friction for everyone waiting on access.
Not an issueThis is exactly us
We lack visibility into what is running in our environment until something breaks.
Not an issueThis is exactly us
Our IT team is too stretched to take on the projects that would actually change how we operate.
Not an issueThis is exactly us
What this tells us
IT Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
Security Intelligence
Augusto builds the AI systems that give your organization visibility into its risk before that risk becomes a problem.
From threat detection and access governance to compliance monitoring and vendor risk, we build what your security team needs to move from reactive to proactive, without requiring an enterprise-scale security operation to do it.
Is your security posture protecting the business? Or is it a risk you have learned to live with?
Rate your situation
We find out about vulnerabilities and threats after they have already caused damage.
Not an issueThis is exactly us
Access governance is manual and inconsistent, and we do not have a clear picture of who has access to what.
Not an issueThis is exactly us
Demonstrating compliance requires a significant effort we can barely sustain.
Not an issueThis is exactly us
Our security posture was built for a business we have outgrown.
Not an issueThis is exactly us
What this tells us
Security Intelligence may be your highest-priority activation area. Start with a Rumble to pinpoint exactly where your team's energy is going.
Execution · 07
How We Work
Overview
Augusto's engagement model is built around three commitments: diagnose before building, deliver proof before asking for a larger bet, and stand behind the work long after the engagement begins.
Details
Most firms sell a scope of work and deliver against it. Augusto is structured differently. Every engagement starts with understanding, moves through a defined proof point, and evolves into a long-term partnership held accountable by a guarantee most firms are not in a position to make.
Step 1
The Rumble
Overview
A fixed-price, two-week working session that produces a prioritized roadmap and a quick win ready to build.
At $7,500, the Rumble is designed to be a small enough commitment to say yes to and significant enough to produce real value. By the end of two weeks, the client has a clear picture of where their people are spending energy that AI should be carrying, which Intelligence solution deserves the most urgent attention, and a quick win ready to activate. The Rumble is not a discovery call. It is the first proof that Augusto works.
Step 2
The Scale of Win
Overview
Coming out of the Rumble, the client chooses the scale of engagement that fits their priority and readiness.
The Rumble produces a prioritized roadmap. From there, the client selects their preferred Scale of Win. A Quick Win, starting around $25,000, activates the highest-priority opportunity identified in the Rumble and delivers a defined, measurable result. A Comprehensive Win, starting around $100,000, addresses a larger scope priority and goes deeper into the organization to deliver results that scale beyond a single team or workflow. Both paths begin with proof. The difference is the scope of what gets activated first.
Step 3
The Quarterly Satisfaction Guarantee
Overview
Every Augusto engagement is backed by a satisfaction guarantee.
Every ninety days, Augusto formally checks in on satisfaction, ROI, and any risks to the work landing as intended. If it is not working, Augusto fixes it at no additional cost. This guarantee is not a clause buried in a contract. It is a standing commitment that shapes how every engagement is run from the first day to the last.
Why This Model Works
Overview
The Rumble lowers the barrier to starting. The guarantee removes the fear of being abandoned. Together they create the conditions for a long-term partnership built on trust that compounds over time.
Most AI engagements fail not because the technology does not work but because the buyer was never given a low-risk way to start, and because no one stood behind the work after it was delivered. Augusto's model is built around both of those realities. The Rumble answers: how do we start without betting the house? The guarantee answers: what happens if this stops working? Removing those two objections changes the quality of every conversation that follows.
Execution · 08
How to Talk About Us
Overview
This section gives every Augusto team member the language to describe who we are, what we do, and why it matters, consistently and confidently.
Details
Inconsistent language is one of the most common and most costly growth problems a company can have. When sales says one thing, marketing says another, and delivery says a third, buyers build an unclear picture of who Augusto is. This section removes that inconsistency. It is not a script. It is a shared foundation that every role can build from.
How to Open
Start with who Augusto is and who we serve before explaining what we do.
"Augusto is an Ai Activation Partner for mid-market companies. We work with organizations that are past the question of whether to pursue AI and stuck on how to make it actually work, with their people, in their existing environment."
How to Explain the Benefit
Lead with what changes for the people inside the organization, not what Augusto builds.
"We start by pinpointing where your people are spending energy that AI should be carrying. Then we build the Intelligence solution that changes that. The result is a team that can do what they were hired to do, instead of absorbing work a system should be handling."
How to Handle the AI Fear
When a buyer raises concern about AI replacing their people, meet it directly.
"That is exactly why we lead with your people, not the technology. Our job is to amplify what your team can achieve, not replace who they are. Every solution we build is designed around the people who will use it, not around the technology that powers it."
How to Introduce the Proof
Use the retention data and the guarantee before the buyer asks for evidence.
"More than half of our revenue comes from clients who came back for more. Our first client is still with us today. And every engagement we run is backed by a satisfaction guarantee. Every ninety days we check in on results, ROI, and any risks. If it is not working, we fix it. At no additional cost."
How to Close
End every conversation with the same invitation.
"Put AI to work for your people. The way we start is with a Rumble, a two-week working session at a fixed price that gives you a prioritized roadmap and a quick win ready to build. It is a small enough commitment to say yes to and big enough to show you exactly what is possible."
What to Avoid
Four language patterns that undermine the positioning every time they appear.
Do not lead with the Digital Pace Framework by name. It means nothing to a buyer who has not heard it before. Lead with what it produces, not what it is called.
Do not lead with ROI as the primary benefit. It is what the CFO needs to approve the decision, not what makes the champion decide to fight for it.
Do not describe Augusto as a consulting firm, an agency, or a software development company. These are accurate but they are not ownable and they do not differentiate.
Do not let a conversation end without naming the Rumble as the next step. A buyer who leaves without a specific action to take is a buyer who will not call back.
Execution · 09
Our Proof
Overview
Augusto's proof is not a logo wall or a case study PDF. It is a set of operational commitments and results that hold us accountable in ways most firms avoid.
Details
Anyone can claim results. The proof that matters is the kind that is structural, verifiable, and built into how Augusto works rather than assembled after the fact for a sales presentation. What follows is the proof Augusto can stand behind in every conversation.
50%+
Follow-on Revenue
10 yrs
In Business
Day 1
First Client Still Active
90-day
Satisfaction Guarantee
Retention
Overview
More than half of Augusto's revenue comes from clients who came back.
Follow-on revenue is the most honest measure of whether an engagement delivered what it promised. A client who returns is a client who saw enough value to bet on Augusto again. The fact that the majority of Augusto's business is repeat business is not a marketing claim. It is a result of how the engagement model is built.
Tenure
Overview
Augusto's first client is still a client today.
Long-term client relationships do not happen by accident. They are the result of a model that prioritizes ongoing value over one-time delivery. The length of Augusto's client relationships reflects the depth of the partnerships, not the length of the contracts.
The Guarantee
Overview
Every Augusto engagement is backed by a satisfaction guarantee.
Every ninety days, Augusto formally checks in on satisfaction, ROI, and any risks to the work landing as intended. If it is not working, Augusto fixes it at no additional cost. This guarantee is not a clause buried in a contract. It is a standing commitment that shapes how every engagement is run from the first day to the last.
Scale
Overview
10 years in business focused on using technology to amplify what teams can achieve.
Experience compounds. Ten years of building, maintaining, and evolving tech-enabled solutions across industries means Augusto has encountered the problems most firms are encountering for the first time. That depth of experience is what makes the Rumble's diagnostic precision possible and what makes the Scale of Win decisions smarter for every client who goes through them.
Return on Investment
Overview
Augusto's engagements are designed to produce measurable results, not activity reports.
Every engagement begins with a defined picture of what success looks like. The satisfaction guarantee holds Augusto accountable to that picture every ninety days. Clients do not receive updates on what was built. They receive evidence of what changed.
Buyer · 10
Who We Sell To
Overview
Augusto's solutions touch every part of a mid-market organization. The CEO or President is the ideal Champion. But core function leaders (CFO, CHRO, Sales, Operations) are often the right entry point, and any one of them can build the case upward.
Details
Every Augusto opportunity requires the rep to map three things: who holds each buyer role, what title they carry in this specific organization, and how they make decisions. Roles tell you what a person controls in the process. Titles tell you where they sit in the hierarchy. Styles tell you how to engage them. A rep who can read all three simultaneously is operating at a level that consistently closes deals. A rep who treats every contact the same will struggle to advance past Investigate.
Buyer Roles
Map each of the four roles to a real person in the lead company before the first appointment. These roles are not titles. One person can hold more than one. And the same title can hold different roles at different companies.
Check Writer
Overview
Holds final financial authority. Approves the investment and owns accountability for results.
The Check Writer's primary concern is strategic fit and risk-adjusted ROI. They are not evaluating features. They are evaluating whether this investment solves a problem worth solving at the price being asked. For companies pursuing a Comprehensive Win, the Check Writer will often frame the investment for the board with ROI targets attached. The rep needs to help the Champion build that case before the Check Writer is ever in the room. A Check Writer who hears the pitch before the case is built is a deal that stalls.
Champion
Overview
The internal driver. Owns the initiative, builds the case upward, and advocates for Augusto inside the organization.
The CEO or President is the ideal Champion because they see across the business and carry authority over every function that Augusto's solutions touch. A function leader (CFO, CHRO, Sales, Operations) can also be a strong Champion when their problem is acute enough that they are willing to build the internal case upward. A Champion who is not actively advancing the deal internally is a deal that will stall. The rep's job is to give the Champion the language, the evidence, and the structure to win internally. If the Champion is not doing that work, the rep needs to understand why.
Coach
Overview
An internal ally who helps the rep navigate the organization. Shares context, flags dynamics, and guides the process without holding budget authority.
The Coach is often a mid-level leader or a trusted internal voice who knows how decisions actually get made inside the organization. They can tell the rep who the real skeptic is, what the Check Writer cares about most, and what has killed similar initiatives in the past. A Coach who is well-developed dramatically reduces the risk of a late-stage surprise. The rep should be investing in this relationship from Qualified forward. A deal without a Coach is a deal being navigated blind.
Passive Influencer
Overview
Shapes the committee's perception without holding direct authority or active involvement. Most relevant for Comprehensive Win deals and companies with a board.
The Passive Influencer's view can accelerate or stall a decision without ever attending a sales conversation. For companies with a board, the investment is often framed with board-level ROI targets, and a board member's skepticism can surface late and create drag. The rep needs to identify who this person is, understand what they care about, and ensure the Champion has the language to address their perspective. An unidentified Passive Influencer who raises concerns after Validate is one of the most common causes of deals that should have closed and did not.
Buyer Titles
Titles indicate where a contact sits in the organizational hierarchy. They do not determine their buyer role (a VP can be a Check Writer or a Coach depending on the company). But they shape the conversation's altitude and inform what the contact is optimizing for.
CEO
The ideal Champion. Carries cross-functional authority and the broadest view of where the business is absorbing cost and friction. When the CEO is the Champion, the committee forms naturally from their direct reports.
C-Suite
CFO, CHRO, CTO, COO, CSO. Common entry points when the CEO is not the starting contact. Strong Champions when their function has the acute problem. Often the Check Writer for Quick Win engagements.
Function Leader
VP-level leaders of specific business functions. Frequently the End User whose team will use the solution day to day. Can be a Champion when they are driving the initiative within their function and have access to C-Suite sponsorship.
Mid-level Leader
Directors, Senior Managers. Rarely the Check Writer. Often the best source of coaching intelligence: they know how the organization actually works and what has failed before. Invest in these relationships early.
Frontline Leader
Managers, Team Leads. Carries the adoption concern most acutely: will the team actually use this, and will they be left to figure it out alone. Address Augusto's guarantee and support model directly with this contact.
Buyer Styles
Once the committee is mapped by role and title, identify how each person makes decisions. Style determines pace, depth, and emotional driver. Document each contact's style in HubSpot so the full Growth team engages consistently.
Direct · Relationships
Talker
Overview
Wants connection before content. Energy matters. Stories and social proof move them more than data alone.
Invest in the relationship before the conversation turns to substance. A Talker who feels the rep is genuine will become an internal advocate. One who feels rushed will disengage even if the solution is exactly right. Reference other companies and teams in a similar situation. Let them picture themselves in that story. Common profile: CHRO, Marketing Leader, relationship-oriented CEO.
Direct · Results
Doer
Overview
Wants the bottom line fast. No patience for process talk. Specific outcomes and evidence over narrative.
Lead with outcomes and evidence. Skip the warm-up. A Doer who asks "what does this actually do?" is telling you exactly how to earn their time. Give them specifics: what changed, by how much, for whom. If you cannot answer that directly, they will disengage. Common profile: CEO who has heard too many pitches, Sales Leader who lives by the number.
Indirect · Results
Controller
Overview
Analytical and methodical. Needs data and evidence. Makes decisions privately after thorough review.
Do not push for a decision in the room. Prepare the materials that allow them to evaluate on their own timeline. A Controller who feels pressured will slow down, not speed up. The Rumble addresses this buyer well because it is structured, bounded, and produces a defined output rather than asking them to trust an open-ended engagement. Common profile: CFO, CTO, COO with an analytical background.
Indirect · Relationships
Supporter
Overview
Risk-averse and consensus-driven. Needs assurance that the team will be supported and that the decision has broad backing.
A Supporter will not raise objections openly. They will go quiet or defer to others. Create space for their concerns in a one-on-one setting. Ask directly: "What would make you feel most confident about this?" Augusto's guarantee is a direct response to the Supporter's core fear: being left to deal with something that stops working after go-live. Common profile: HR function leader, operations manager, internal Champion who needs to sell the idea to skeptical colleagues.
HubSpot: Document Every Contact
For each member of the buying committee, log their buyer role (Check Writer, Champion, Coach, or Passive Influencer), title level, and behavior style in HubSpot as contact properties. This creates a shared reference that persists across the full selling sequence so the entire Growth team engages each person with the right approach at the right time.
A rep who documents this at Qualified and updates it through Investigate is operating with a map. A rep who relies on memory is improvising. The difference becomes visible at Validate and Negotiate, when the stakes are highest and the wrong tone with the wrong stakeholder can stall a deal that should have closed. Log what you observe. Update it as your read improves. Share it with your team so the whole Growth function is aligned on every contact going into every conversation.
The North Star
Managing a full buying committee requires holding multiple relationships simultaneously, each with different roles, titles, motivations, and pacing needs. A rep who brings a single approach to a committee of five will lose deals to one who does not. Map the roles. Know the titles. Read the styles. Document what you observe. Adapt how you engage. That is the discipline.
Execution · 11
The Selling System
Overview
Augusto operates three separate lines of business, each with its own HubSpot pipeline and selling motion.
Details
Keeping these pipelines separate ensures that revenue is tracked cleanly by line of business, conversion rates are meaningful for each selling motion, and no deal sits in a waiting pattern while another progresses. Each pipeline has its own stages, its own exit criteria, and its own definition of closed won.
Pipeline 1
The Rumble
The entry point for AI Activation. A fixed-scope diagnostic engagement. 10-stage pipeline from quiz funnel entry to signed contract.
$10K · $25K
Pipeline 2
Scale of Wins
A new opportunity opened after the Rumble delivers its identified wins. 5-stage pipeline anchored by the proposal tool. Not a continuation of the Rumble deal.
$25K – $250K+
Pipeline 3
Projects
One-off engagements outside the Rumble pathway. Separate pipeline, separate revenue contribution. Defined independently.
TBD
The Rumble Pipeline · 10 Stages
1%
MQO
Marketing Qualified Opportunity
Intent
Hold the lead from quiz funnel entry until qualifying data is sufficient to assign and begin outreach.
Key Actions
  • Quiz funnel automatically captures qualifying inputs.
  • System monitors for 5 or more of 9 qualifying inputs: Company, Job Title, Buyer Role, Budget, Authority Level, Ideal Timing for AI Activation, Area(s) of Intelligence, and two Buyer Style questions.
  • Once the threshold is met, the lead auto-advances to Qualifying.
  • Round robin assignment to Brian S., Paul, or Lawrence.
Exit Criteria
5 or more qualifying inputs captured. Lead automatically advances to Qualifying and is assigned to a rep.
1%
Qualifying
Complete the picture
Intent
Complete the qualifying picture, confirm accuracy with the lead, and lock in the intro meeting format.
Key Actions
  • Rep reaches ou
    • Rep reaches out via email and phone to gather remaining qualifying inputs.
    • Rep plays back all captured information and confirms accuracy with the lead.
    • Rep presents two meeting format options: a 1:1 discovery discussion or a group introduction to Augusto.
    • If group intro is selected: rep confirms the name, title, and buyer role of every attendee before advancing.
    Exit Criteria
    Lead validates the accuracy of all qualifying information and books the intro meeting.
5%
Approach
Paired with Investigate
Intent
Design the discovery roadmap before entering the meeting. Determine whether the lead is pain-motivated or gain-motivated so the conversation is structured accordingly.
Key Actions
  • Rep reviews all qualifying data to assess buyer motivation.
  • Rep applies the Pain vs. Gain framework to structure the meeting: Current State, Desired State, Risks and Consequences, Benefits.
  • Rep signals to the lead how the conversation will be used to frame Augusto's recommended approach.
Exit Criteria
Rep commits to presenting Augusto's business process and customer examples within 2 to 3 business days of the intro meeting.
10%
Investigate
Paired with Approach
Intent
Execute discovery in the meeting. Uncover the full picture of where the lead is, where they want to go, and what is standing in the way.
Key Actions
  • Rep runs the Pain vs. Gain framework conversation in the meeting.
  • Rep identifies which Intelligence solutions are relevant to the lead's situation.
  • Rep listens for pain-motivated vs. gain-motivated signals and adjusts accordingly.
  • Rep stays in the counselor role throughout: asking, not telling.
Exit Criteria
Rep books the follow-up within 2 to 3 business days to present Augusto's business process and customer examples aligned to what was discovered.
30%
Demonstrate
Paired with Validate
Intent
Present Augusto's business process and tangible proof of how the recommended approach has been applied across the customer base.
Key Actions
  • Rep presents customer examples aligned to the lead's identified area of pain or gain.
  • Rep walks through Augusto's process for identifying, scoping, and executing AI activation.
  • Rep frames the Rumble as the structured path to a clear investment roadmap.
  • Validation conversation begins during or at the close of the presentation.
Exit Criteria
Validation conversation is initiated.
40%
Validate
Paired with Demonstrate
Intent
Numerically confirm alignment between what is being proposed and what the lead believes will work at their company. Both parties are honest in the moment.
Key Actions
  • Rep uses the 1-3-5 scale: 1 = not confident, 3 = somewhat confident, 5 = confident.
  • Rep asks: "How confident are you in this approach solving your challenge?"
  • Rep asks: "How willing are you to request budget for this proposed partnership?"
  • If any score is below 5, rep investigates what must change to reach 5 before proceeding.
Exit Criteria
Both questions score 5. Anything less returns the conversation to investigation of what needs to change.
70%
Negotiate
ACR Method
Intent
Resolve remaining concerns and secure the verbal commitment to hire Augusto.
Key Actions
  • Rep uses the ACR method for every objection: Acknowledge the concern, Clarify what is behind it, Respond with the Augusto-specific answer.
  • Rep does not advance until every active concern is resolved.
Exit Criteria
Verbal commitment to hire Augusto. Not "I'll think about it." Not "looks good." A clear yes.
80%
Closing
Onboarding Team Lead
Intent
Convert the verbal commitment into a signed contract through the purchasing, IT, and legal tracks on the client side.
Key Actions
  • New client onboarding team manages the three closing tracks: Purchasing, IT, Legal.
  • Rep holds weekly check-in with the onboarding team to identify where support is needed.
  • Rep conducts a 30-minute handoff meeting using a standardized deal brief covering: the committee (names, titles, roles, buyer styles), the deal (Rumble tier and scope), the verbal commitment, lead priorities, resolved concerns, and closing track owners and timing.
  • Most leads commit to the Rumble only at first. Scale of Win scope is determined after the Rumble completes.
Exit Criteria
All three closing tracks are complete and the contract is executed.
100%
Closed Won
Rumble begins
What Happens
Contract is signed and the Rumble engagement begins. The onboarding team transitions to delivery. When the Rumble completes, the rep opens a new opportunity in the Scale of Wins pipeline if the client is ready to advance.
0%
Closed Lost
Log and learn
What Happens
Deal is logged with reason captured. Lead remains in the system for future reactivation. Rep reviews the loss reason and flags any pattern to the team.
The Scale of Wins Pipeline · 5 Stages
When This Pipeline Opens
A Scale of Wins opportunity is opened as a new HubSpot deal after the Rumble completes and the identified wins are ready to present. It is not a continuation of the Rumble deal. It starts fresh so the pipeline reflects what is actually in motion, not what is sitting and waiting.
Proposal Shared
Scale of Win proposal tool
Intent
Present the Rumble-identified wins as a structured investment roadmap the client can interact with and prioritize themselves.
Key Actions
  • Rep enters all identified wins into the Scale of Win proposal tool: title, description, function, Quick Win or Comprehensive Win, estimated quarters.
  • Rep configures pricing, M&E bundle, and payment options.
  • Rep generates the Lead Link and delivers it to the client.
  • Rep may walk the client through the proposal in a live meeting or share it for async review.
  • The tool covers win prioritization, Now/Next/Later timing, engagement plan, payment structure, and Letter of Intent.
Exit Criteria
Proposal has been delivered to the client and they have had the opportunity to review it.
Validate
1-3-5 scoring
Intent
Confirm the client's confidence in the proposed investment structure before advancing.
Key Actions
  • Rep runs the 1-3-5 scoring conversation after the client has reviewed the proposal.
  • Rep asks: "How confident are you in this approach solving your challenge?"
  • Rep asks: "How willing are you to request budget for this proposed partnership?"
  • Both must reach 5. Anything below 5: rep investigates what needs to change.
Exit Criteria
Both questions score 5.
Negotiate
ACR Method
Intent
Resolve any concerns about scope, timing, or investment structure. Exit only when the client submits the Letter of Intent.
Key Actions
  • Rep applies ACR for every objection: Acknowledge, Clarify, Respond.
  • Common concerns at this stage center on which wins to activate Now vs. Later, investment size, and internal budget approval.
  • Rep may revisit the proposal tool with the client to adjust timing or scope before resubmission.
Exit Criteria
Client submits the Letter of Intent through the proposal tool. LOI submission is the verbal commitment and triggers the move to Closing.
Closing
Onboarding Team Lead
Intent
Formalize the Scale of Win engagement through purchasing, IT, and legal tracks.
Key Actions
  • LOI submission from the proposal tool triggers the move into Closing.
  • Rep is notified via email immediately on LOI submission and follows up within 1 business day.
  • Onboarding team manages the three tracks: Purchasing, IT, Legal.
  • Rep holds weekly check-in with the onboarding team.
Exit Criteria
All three closing tracks complete and the Scale of Win engagement is formally activated.
Closed Won / Closed Lost
Revenue recorded
What Happens
Closed Won: Scale of Win engagement activates. Revenue is recorded in the Scale of Wins pipeline separately from Rumble revenue. Closed Lost: deal is logged with reason captured. Rep reviews whether a different scope or timing could reopen the opportunity in a future cycle.
Execution · 12
Handling Resistance
Coming Soon
The ACR method and the most common objections a rep will encounter selling Augusto specifically.
Execution · 13
The Close
Coming Soon
The formal ask, the deal brief, and how the rep hands off to the onboarding team across purchasing, IT, and legal.
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